I had a great experience at Dick’s. How do I give that feedback?
We are thrilled to hear that you had a good experience. Thank you for taking the time to provide feedback. By clicking on the link below and filling out a short form, you will help us continue to provide high quality food and high quality customer service to every customer.
Click Here to leave feedback about your great experience at Dick’s
I had a bad experience at Dick’s. How do I give that feedback?
We are very sorry to hear that you had a bad experience. Thank you for taking the time to provide feedback. By clicking on the link below and filling out a short form, you will help us learn from our mistakes and meet our goal to provide high quality food and high quality customer service to every customer.
Click Here to leave feedback about your bad experience at Dick’s
I have a question about the online store or an order I made online
Please email all online store question or inquiries to: [email protected]
Can you cater my event?
We do not cater, but we can often accommodate large orders that can be served at special events. Please see our information on larger orders.
Do you deliver?
Yes! We now deliver through DoorDash, for more information click click here for more information about DoorDash. To head straight to the DoorDash order page, click Click here to order through DoorDash.
I have a question about my Dick's Drive-In order through DoorDash...
If your order did not come as expected you must contact DoorDash directly by calling (650)-681-9470.
How do I place a large order?
Now accepting orders of 100 burgers with a max order of 75 Deluxe burgers at large stores (Wallingford, Edmonds, Kent and Crossroads) and a max order of 50 Deluxe burgers at smaller stores (Holman Road, Lake City and Queen Anne).
When making large quantity orders, please call the location you wish to order from with as much advanced notice as possible.
Wallingford: (206) 632-5125
Broadway: (206) 323-1300
Holman Rd: (206) 783-5233
Lake City: (206) 363-7777
Queen Anne: (206) 285-5155
Edmonds: (425) 775-4243
Kent: (206) 304-5025
Crossroads: (425) 283-0012
To ensure all customers receive high-quality french fries, we are limited in the number we can serve at any one time. The store manager can give you more specific limits depending on the date/time and location of your order.
We love large orders, but please keep in mind our first priority is serving our customers on the patio, so please call in advance.
How do I apply for a job at Dick’s?
If you are at least 16 years old, please apply directly at the restaurant where you would like to work or fill out this pre-application to apply for a job at Dick’s. Interviews are held every Monday through Thursday from 1:30PM to 3:00PM. You do not need an appointment during these times.
If you cannot interview during those times, please call the store to make an appointment.
Wallingford: (206) 632-5125
Broadway: (206) 323-1300
Holman Rd: (206) 783-5233
Lake City: (206) 363-7777
Queen Anne: (206) 285-5155
Edmonds: (425) 775-4243
Kent:(206) 304-5025
Does Dick’s franchise?
Dick’s is a family owned company. We own all of our locations and have no plans to franchise.
Where can I find nutritional information?
Our nutritional information is currently being analyzed and we hope to have it available online soon. Please check back
Where can I find allergen information?
How do I ask for Dick’s support of my event or auction?
I am a vegetarian, is there anything I can eat at Dick’s?
Yes! Our french fries are hand-cut from real potatoes in our restaurants and cooked in trans fat-free sunflower oil. Our hand-dipped and individually whipped milkshakes are vegetarian friendly as well. And of course, our ice cream and sundaes are delicious vegetarian options.
Why do you charge for condiments?
We charge for condiments to ensure our customers take only as many as needed. This helps to reduce the trash produced by our restaurants as well as prevent food waste.
Why can’t you do special orders? (ie a Deluxe with no mayonnaise?)
Our business model is based on instant service rather than custom orders. To achieve that speed of service, all our burgers are made the same way. We make them shortly before you order them, so your server can take your order and serve your burger, fries and shake immediately.
Many people really enjoy our burgers and we encourage all our customers to try the way we make them at least once. We have a satisfaction guarantee, so please return your burger for a full refund if you are not completely satisfied.
None of these are related to my question…
Please click on the link below to share your thoughts with us. We appreciate you taking the time to provide feedback.